All SVA guides & Forms related to specific projects, products, services and the general SVA programme can be found here.

General SVA Programme

Big Lottery Grant Acknowledgement Guidance

SVA Branding Guidelines for Consultants & Change Champion Projects

SVA Expenses Claim form (including rates)

SVA Expenses Claim Form (Not including rates)

Change Champions

Change Champions example spend form (This is an example only, each of the projects’ forms will be slightly different)

Leading in Change

Guide to ILM Assessments by the Social Enterprise Academy

Managing intelligence

The MI Common Approach Guide and supporting documents is available on the Managing Intelligence page.

Quality Matters

There is the “User Manual for the Quality matters Self-Assessment Programme” and the “EFQM Excellence Model: A guide for Voluntary Sector Support Organisations” available on request but these are only for Quality Matters project participants.  Please email Harriet Grant

Support documents for helping particpating organisations going through the Quality Matters Pathway:

Benchmarking Request form
Benchmarking Wants and Offers
Briefing for Boards
Briefing for Staff
Committed to Excellence Action Plan template
Common Customer Feedback Survey
Going through the Quality Matters Process
Mentoring support
Progress report charts
Top tips for getting to C2E
Quality Matters Case Studies
Quiz – Is yours a continuously improving organisation?
AFI’s by Organisation