SVA Guides & Forms
All SVA guides & Forms related to specific projects, products, services and the general SVA programme can be found here.
General SVA Programme
Change Champions example spend form (This is an example only, each of the projects’ forms will be slightly different)
Leading in Change
The MI Common Approach Guide and supporting documents is available on the Managing Intelligence page.
There is the “User Manual for the Quality matters Self-Assessment Programme” and the “EFQM Excellence Model: A guide for Voluntary Sector Support Organisations” available on request but these are only for Quality Matters project participants. Please email Harriet Grant
Support documents for helping particpating organisations going through the Quality Matters Pathway:
Benchmarking Request form
Benchmarking Wants and Offers
Briefing for Boards
Briefing for Staff
Committed to Excellence Action Plan template
Common Customer Feedback Survey
Going through the Quality Matters Process
Progress report charts
Top tips for getting to C2E
Quality Matters Case Studies
Quiz – Is yours a continuously improving organisation?
AFI’s by Organisation